{"id":2051,"date":"2026-10-23T18:31:39","date_gmt":"2026-10-23T15:31:39","guid":{"rendered":"https:\/\/www.kaameravalve.ee\/user-manuals\/"},"modified":"2026-10-23T18:31:39","modified_gmt":"2026-10-23T15:31:39","slug":"user-manuals","status":"publish","type":"page","link":"https:\/\/www.kaameravalve.ee\/en\/user-manuals\/","title":{"rendered":"User manuals"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2051\" class=\"elementor elementor-2051 elementor-672\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2739e e-con-boxed kv-hero kv-page-hero kv-dark e-flex e-con e-parent\" data-id=\"dc2739e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64eb0f3 kv-kicker elementor-widget elementor-widget-text-editor\" data-id=\"64eb0f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Support<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3081670 elementor-widget elementor-widget-heading\" data-id=\"3081670\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">User manuals and technical help<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8acd9c kv-lead elementor-widget elementor-widget-text-editor\" data-id=\"c8acd9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Manuals for the recorders, cameras, video intercoms and access systems we install, maintenance tips and answers to common questions. If you cannot find what you need or something does not work, call our support line.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe90d2e e-con-boxed kv-sec kv-files-sec kv-light e-flex e-con e-parent\" data-id=\"fe90d2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6c134 elementor-widget elementor-widget-heading\" data-id=\"6d6c134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">User manuals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841c865 kv-intro elementor-widget elementor-widget-text-editor\" data-id=\"841c865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The manuals are PDF files and open in a new window. Most are in Estonian.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35432a6 e-con-full kv-cards e-flex e-con e-child\" data-id=\"35432a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-794d4a0 e-con-full kv-card kv-filecard e-flex e-con e-child\" data-id=\"794d4a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4874b57 elementor-widget elementor-widget-heading\" data-id=\"4874b57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Video surveillance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee9c3bd elementor-widget elementor-widget-text-editor\" data-id=\"ee9c3bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"kv-files\"><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-ivms-4200-kasutusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">iVMS-4200 software<\/span><span class=\"kv-file-meta\">PDF, 0.7 MB, in Estonian<\/span><\/a><p>Viewing cameras on a computer, searching and downloading recordings. Updated manual.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/2015\/09\/DS-7000-NVR-Kasutusjuhen.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Recorder (DS-7000 series)<\/span><span class=\"kv-file-meta\">PDF, 7.0 MB, in Estonian<\/span><\/a><p>Using the recorder with a monitor and mouse: live view, searching and exporting recordings, motion detection.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-vorgukaamera-kasutusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">IP camera web interface<\/span><span class=\"kv-file-meta\">PDF, 3.9 MB, in Estonian<\/span><\/a><p>Setting up a Hikvision network camera in a web browser: image, recording, events and network.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-analoogsalvesti-kasutusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Analogue recorder (DVR)<\/span><span class=\"kv-file-meta\">PDF, 3.9 MB, in Estonian<\/span><\/a><p>Recorders for older analogue camera systems: live view, searching recordings, adding IP cameras.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-virtual-host-lubamine.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Camera settings via the recorder<\/span><span class=\"kv-file-meta\">PDF, 0.1 MB, in Estonian<\/span><\/a><p>How to open the settings of a camera connected to the recorder from the recorder&#8217;s web interface (Virtual Host).<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-parooli-lahtestamine.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Password reset<\/span><span class=\"kv-file-meta\">PDF, 1.4 MB, in Estonian<\/span><\/a><p>Resetting a forgotten recorder or camera password with the SADP tool. Updated 2026.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0e30a1 e-con-full kv-card kv-filecard e-flex e-con e-child\" data-id=\"b0e30a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6619e11 elementor-widget elementor-widget-heading\" data-id=\"6619e11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Video intercoms and access<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b272acd elementor-widget elementor-widget-text-editor\" data-id=\"b272acd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"kv-files\"><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-kv-fono-kasutusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Video intercom (KV series)<\/span><span class=\"kv-file-meta\">PDF, 0.1 MB, in Estonian<\/span><\/a><p>Calling and opening the door with a card.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-kd-moodulfono-kutsepaneel.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Modular door station (KD series)<\/span><span class=\"kv-file-meta\">PDF, 0.1 MB, in Estonian<\/span><\/a><p>Calling by flat number, opening the door with a code or card.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-kd-kutsepaneel.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Door station (earlier KD model)<\/span><span class=\"kv-file-meta\">PDF, 0.1 MB, in Estonian<\/span><\/a><p>Calling and opening the door with a code or card.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-fono-sisepaneel-2gen.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Indoor monitor, 2nd generation<\/span><span class=\"kv-file-meta\">PDF, 0.5 MB, in Estonian<\/span><\/a><p>Answering calls, opening the door, viewing the door station and settings.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-fono-sisepaneel-1gen.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Indoor monitor, 1st generation<\/span><span class=\"kv-file-meta\">PDF, 2.6 MB, in Estonian<\/span><\/a><p>Using and setting up older indoor monitors.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-kh6000-nupud.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Indoor unit buttons (DS-KH6000, KH6110, KH6100)<\/span><span class=\"kv-file-meta\">PDF, 0.2 MB, in Estonian<\/span><\/a><p>What each button does: answer, mute, volume, open the door.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-k1t802-kasutusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Access terminal K1T802<\/span><span class=\"kv-file-meta\">PDF, 0.4 MB, in Estonian<\/span><\/a><p>Adding, finding and deleting users and cards, network and system settings.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3652a89 e-con-boxed kv-sec kv-files-sec e-flex e-con e-parent\" data-id=\"3652a89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23ea5eb elementor-widget elementor-widget-heading\" data-id=\"23ea5eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maintenance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db9fbf2 kv-intro elementor-widget elementor-widget-text-editor\" data-id=\"db9fbf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A security system runs for years if it is checked now and then. These are things you can do yourself.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22d24ea e-con-full kv-cards e-flex e-con e-child\" data-id=\"22d24ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-32cb482 e-con-full kv-card kv-filecard e-flex e-con e-child\" data-id=\"32cb482\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00c3be1 elementor-widget elementor-widget-heading\" data-id=\"00c3be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What you can do yourself<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e9d1b elementor-widget elementor-widget-text-editor\" data-id=\"d3e9d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"kv-checks\"><li>Now and then, look at a recording from a camera or two to make sure recording is running. The recorder should overwrite old recordings automatically.<\/li><li>Wipe the camera glass or dome with a soft dry cloth. Strong cleaning agents and solvents damage the surface.<\/li><li>If the night image is hazy or pinkish, or light reflects inside the dome, the dome is dirty or the camera needs checking.<\/li><li>Leave at least 20 cm of free space around the recorder. Do not cover it or put it in a closed cabinet without airflow.<\/li><li>The recorder is made for indoor use. Keep it away from dust, moisture and liquids.<\/li><li>Check the mounts and cables: is a cable loose or under strain, is a mount cracked.<\/li><li>Use only a suitable power supply and do not connect several devices to one adapter.<\/li><\/ul><p>We also do regular maintenance and repairs: see our <a href=\"\/en\/repair-and-maintenance\/\">repair and maintenance<\/a> terms. With <a href=\"\/en\/remote-monitoring\/\">remote monitoring<\/a> we spot recording gaps and hard drive errors ourselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8f8ff7 e-con-full kv-card kv-filecard e-flex e-con e-child\" data-id=\"e8f8ff7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7122ab elementor-widget elementor-widget-heading\" data-id=\"c7122ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Manufacturer maintenance guides<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7edd081 elementor-widget elementor-widget-text-editor\" data-id=\"7edd081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"kv-files\"><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-kaamera-hooldusjuhend-en.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Camera maintenance<\/span><span class=\"kv-file-meta\">PDF, 0.8 MB, in English<\/span><\/a><p>Hikvision&#8217;s checklist: what to check and how often, how to clean the camera.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-nvr-hooldusjuhend-en.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Recorder care and placement<\/span><span class=\"kv-file-meta\">PDF, 0.8 MB, in English<\/span><\/a><p>Ventilation, power and a suitable place for the recorder.<\/p><\/li><li><a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-fono-hooldusjuhend.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"kv-file-name\">Intercom safety and care<\/span><span class=\"kv-file-meta\">PDF, 0.1 MB, in Estonian<\/span><\/a><p>Safety rules for installing, using and cleaning video intercoms.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cb3999 e-con-boxed kv-sec kv-faq kv-light e-flex e-con e-parent\" data-id=\"0cb3999\" data-element_type=\"container\" data-e-type=\"container\" id=\"tehniline-abi\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50d2ad2 e-con-full e-flex e-con e-child\" data-id=\"50d2ad2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0cba818 elementor-widget elementor-widget-heading\" data-id=\"0cba818\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical help<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b46521f kv-intro elementor-widget elementor-widget-text-editor\" data-id=\"b46521f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Answers to the questions we are asked most often. If yours is not here, call or write to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd07246 e-con-full e-flex e-con e-child\" data-id=\"dd07246\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56e7a49 kv-faq-list elementor-widget elementor-widget-toggle\" data-id=\"56e7a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I forgot the recorder or camera password. What now?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9111\"><p>If we installed the system, call our support line: we reset the password remotely or on site. You can also do it yourself in two ways:<\/p><ul><li>a camera with a reset button can be restored to factory settings (see below);<\/li><li>for a recorder, create a reset file or QR code in the SADP tool and have the reseller confirm it. The steps are in the <a href=\"\/wp-content\/uploads\/kv-2026\/juhendid\/hikvision-parooli-lahtestamine.pdf\" target=\"_blank\" rel=\"noopener\">password reset guide<\/a> (in Estonian).<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9112\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the default password of Hikvision devices?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9112\"><p>New Hikvision devices have no default password. On first start the device must be activated and you set the password yourself. When a camera is plugged into the recorder&#8217;s PoE port, the recorder gives it its own password automatically.<\/p><p>Very old cameras and recorders may use 12345, first-generation video intercoms 888999. If you do not know the password, see the previous question.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9113\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I reset a camera with the button?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9113\"><ol><li>Find the reset button. On most cameras it is under the memory card cover.<\/li><li>Cut power to the camera by unplugging the power or PoE cable.<\/li><li>Press and hold the button.<\/li><li>Reconnect power and keep holding the button for another 15\u201320 seconds.<\/li><li>Release the button.<\/li><\/ol><p>After a reset the camera has to be activated and added to the recorder again, so only do it when there is no other way.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9114\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-9114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I watch the cameras on my phone?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-9114\"><p>We use Hikvision&#8217;s Hik-Connect app and set it up on your phone during installation. If you change phones or want to give a colleague access, we help set the app up again.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9115\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-9115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">My cameras have disappeared from the Hik-Connect app.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-9115\"><p>Most often you are logged in to a different account than the one the devices were added to. Try adding the recorder again with its QR code: if the device is already linked, the app shows which account it belongs to. Log out and log in to that account.<\/p><p>If the device is linked to an account you cannot access (for example the previous owner&#8217;s), we can unlink it through Hik Partner Pro. We need a photo of the device label and access to the device on the local network.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9116\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-9116\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I reset my Hik-Connect account password?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9116\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-9116\"><ol><li>On the app&#8217;s login screen tap Forgot Password.<\/li><li>Choose to reset by user name or email, or by phone number, and enter it.<\/li><li>The app sends a verification code. Enter it and tap Next.<\/li><li>Enter the new password twice and tap Submit.<\/li><\/ol><p>If you no longer have access to the account&#8217;s email or phone, contact us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9117\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-9117\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I can log in through the browser but see no live view.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9117\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-9117\"><p>On a computer the easiest option is the iVMS-4200 software, which shows video without add-ons. To use Chrome, download the plug-in the device offers (Download Plug-In), install it and restart the browser.<\/p><p>If there is no plug-in button, try:<\/p><ul><li>changing the live view protocol: Configuration \u2192 Local \u2192 Live View Parameters \u2192 Protocol, switch between TCP and UDP and save;<\/li><li>for older recorders, Internet Explorer mode in Microsoft Edge: Settings \u2192 Default browser \u2192 Allow sites to be reloaded in Internet Explorer mode, add the recorder&#8217;s address to the list and restart Edge.<\/li><\/ul><p>If it still does not work, send us the device model, firmware version and a short description.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9118\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-9118\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I connect a camera directly to the recorder (PoE)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9118\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-9118\"><ol><li>Connect the camera to a PoE port on the recorder with a network cable.<\/li><li>Give the camera 1\u20132 minutes to start.<\/li><li>A compatible camera in factory settings is added automatically and gets the recorder&#8217;s admin password.<\/li><\/ol><p>If the camera already has a different password, Camera Management shows Password Error. Choose Modify and enter the camera&#8217;s password, or reset the camera. If the camera does not appear, press Refresh, check the cable and make sure the port supplies power. Check compatibility first for wide-angle and PanoVu cameras.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9119\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-9119\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I want to add a new camera to an old recorder. What should I check?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-9119\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-9119\"><ul><li><b>Firmware.<\/b> An old recorder may not recognise a new camera or its features. If the camera&#8217;s and recorder&#8217;s firmware are more than three years apart, the manufacturer does not guarantee they work together. Updating the recorder&#8217;s firmware often helps.<\/li><li><b>Resolution.<\/b> Check that the recorder supports a camera with that resolution.<\/li><li><b>Special models.<\/b> Check compatibility first for TandemVu and PanoVu cameras.<\/li><li><b>Power.<\/b> The recorder&#8217;s PoE ports must supply enough power, especially for PTZ and ColorVu cameras, which draw more.<\/li><\/ul><p>If you order the camera from us, we check all of this before quoting.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-91110\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-91110\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I see the device's firmware version?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-91110\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-91110\"><p>You can see it in the recorder&#8217;s menu, in the device&#8217;s web interface or in Hikvision&#8217;s SADP tool, which finds all Hikvision devices on the local network. New firmware is available by serial number in Hik Partner Pro, which requires registering a company. Our customers do not need to look for it: just ask our support team.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-91111\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-91111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I update the firmware?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-91111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-91111\"><p>The update is a file called digicap.dav and it must match your device model exactly. The easiest way is through a web browser: log in to the device, open Configuration \u2192 Maintenance \u2192 Upgrade, select the file and wait for the device to restart. You can also use iVMS-4200 or HiTools.<\/p><p>Do not cut the power during the update. If you are not sure which file is right, let us do the update.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-91112\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-91112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">The camera or recorder does not turn on or show a picture.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-91112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-91112\"><p>First check the power: is the recorder&#8217;s power supply plugged in, and is the PoE switch light on for the port the camera uses. If there is power but the device does not start, it is most likely faulty.<\/p><p>Report the fault to us. We find the cause and arrange the repair. A manufacturing defect during the warranty period is repaired free of charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-91113\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-91113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I set up the door station and indoor monitor (Quick Setup)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-91113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-91113\"><ol><li>Connect both devices to the same network and switch them on.<\/li><li>The indoor monitor first asks for an admin password, then opens the setup wizard. Choose the language.<\/li><li>If there is a router on the network, turn on DHCP. Without a router, set the IP addresses manually so that the first three numbers match and the last one differs.<\/li><li>Set the registration password. Using the same one as the admin password is easiest.<\/li><li>In the device linking view, tap the settings button on the door station row and activate it. It gets the same password as the monitor.<\/li><li>Set the door station&#8217;s network (DHCP or manual) and tap Finish.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-91114\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-91114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I added new cards to the access system but they do not work.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-91114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-91114\"><p>Check the date and time of the controller or terminal. A card becomes valid from the moment it is added. If the device clock is wrong, for example in the past, the device thinks the card&#8217;s validity has not started yet. Correct the time, preferably with automatic time sync, and try again.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6139f7 e-con-boxed kv-sec kv-doc e-flex e-con e-parent\" data-id=\"f6139f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a77ee82 kv-prose elementor-widget elementor-widget-text-editor\" data-id=\"a77ee82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Support<\/h2><p>Passwords, fault reports, phone apps and maintenance visits: Irene Laube, <a href=\"tel:+37256867480\">+372 5686 7480<\/a>, <a href=\"mailto:irene@kaameravalve.ee\">irene@kaameravalve.ee<\/a>. Main line <a href=\"tel:+3728003333\">800 3333<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73e96ed e-con-boxed kv-sec kv-cta e-flex e-con e-parent\" data-id=\"73e96ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5d2c8c elementor-widget elementor-widget-heading\" data-id=\"d5d2c8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request a quote<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-433b462 kv-intro elementor-widget elementor-widget-text-editor\" data-id=\"433b462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Write a few lines about your site. The project manager will get in touch and we will agree on a time for the site survey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c616421 e-con-full kv-ctas e-flex e-con e-child\" data-id=\"c616421\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e038df kv-btn kv-btn-dark elementor-widget elementor-widget-button\" data-id=\"8e038df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/#kontakt\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-636592b kv-btn kv-btn-line elementor-widget elementor-widget-button\" data-id=\"636592b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+3728003333\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call 800 3333<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support User manuals and technical help Manuals for the recorders, cameras, video intercoms and access systems we install, maintenance tips and answers to common questions. If you cannot find what you need or something does not work, call our support line. User manuals The manuals are PDF files and open in a new window. Most [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"kv-uus","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"2033","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"19","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"on","ocean_display_footer_bottom":"off","ocean_custom_footer_template":"2034","osh_disable_topbar_sticky":"default","osh_disable_header_sticky":"default","osh_sticky_header_style":"default","osh_sticky_header_effect":"","osh_custom_sticky_logo":0,"osh_custom_retina_sticky_logo":0,"osh_custom_sticky_logo_height":0,"osh_background_color":"","osh_links_color":"","osh_links_hover_color":"","osh_links_active_color":"","osh_links_bg_color":"","osh_links_hover_bg_color":"","osh_links_active_bg_color":"","osh_menu_social_links_color":"","osh_menu_social_hover_links_color":"","footnotes":""},"class_list":["post-2051","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- 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